Arxan Customer Support

Quality Behind the Security

Welcome to Customer Support for Arxan Technologies.  Arxan is committed to providing you with superior customer support for easy and rapid deployment of your application protection solutions. 

Contacting Support
Customer Support is available from 6am to 7pm Pacific Time, Monday through Friday. You should expect a response within 4 hours of submitting a new issue to our support department. Messages received after 3pm Pacific Time may not be answered until the following business day.   Please contact us via:

- e-mail:
- phone: 866-70-ARXAN (866-702-7926) menu option 1

Web Access
To enable our customers with optimal customer service, we have created our self-service portal, GuardHouse, to help answer all of your questions pertaining to your security requirements.

If you are already a registered user of Arxan’s GuardHouse, please click on the following link for easy access to the self-service portal:  GuardHouse . 

If youre a current Arxan GuardIT customer and would like to register for access to GuardHouse, to send us an e-mail and we will contact you immediately.

TurboStart
A Service for New Arxan Customers

Arxan’s customers are given a turbo start by providing a combination of Training and Services to help ensure that your first protection deployment is accurate and aligns with your unique protection design.