Arxan Customer Support


Welcome to Customer Support for Arxan Technologies.  Arxan is committed to providing you with superior customer support for easy and rapid deployment of your application protection solutions.

Contacting Support
Customer Support is available from 6am to 7pm Pacific Time, Monday through Friday. You should expect a response within 4 hours of submitting a new issue to our support department. Messages received after 3pm Pacific Time may not be answered until the following business day.   Please contact us via:

  • e-mail: arxan-customer-support
  • phone: 855-99-ARXAN (855-992-7926)

Web Access
To enable our customers with optimal customer service, we have created our self-service portal, GuardHouse, to help answer all of your questions pertaining to your security requirements.

If you are already a registered user of Arxan’s GuardHouse, please click here for easy access.

If you’re a current Arxan customer and would like to register for access to GuardHouse, send Arxan’s Customer Support an e-mail and we will contact you to set up your login.

TurboStart
A Service for New Arxan Customers

Arxan’s customers are given a turbo start by providing a combination of Training and Services to help ensure that your first protection deployment is accurate and aligns with your unique protection design. Please click here to review a detailed description of TurboStart.