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Sep 16, 2014

5 Considerations for Powering an Enterprise App Store

5 Considerations for Powering an Enterprise App StoreThanks to the consumerization of IT, employees now expect convenient, simple access to enterprise mobile apps. In order to meet employees’ expectations, companies need to support enterprise app stores that make it easy for workers to identify and locate the types of apps they need to do their jobs whenever and wherever they may be. We offer five recommendations for supporting an enterprise app store that fires on all cylinders:

1. Make it easy to find and access apps.

In order to drive mobile app adoption, companies need to smooth the path to locating and downloading enterprise mobile apps. This includes catering to the work styles of Millennials who now make up more than one-third of the U.S. workforce and are projected to account for half of the global workforce by 2020, according to PwC. As Millennials often have a mobile-first mindset, it’s critical for companies to keep pace with their needs. As such, companies need to provide Millennials and other workers with the types of applications they’ll find appealing while making these apps easy to locate and retrieve.

2. Make apps immediately available to download on a variety of devices.

Neither employees nor IT administrators enjoy the historical process of pushing out apps or installing them on PCs. As users make use of an expanding repertoire of mobile devices, managing mobile app deployment across an expanding application portfolio becomes more complicated. Providing employees access to the apps they need regardless of device type should be standard. An enterprise app store can and should be device agnostic while enabling IT administrators to manage access policies.

3. Stock your enterprise app store with the apps employees want and need.

One of the benefits of an enterprise app store is that it can provision apps to specific worker groups (sales, marketing, field service, HR, finance, etc.). The app store should be designed so that it’s easy for a field service technician or an HR manager to find the apps that can help them become more productive. Well-designed app stores control and manage authentication, configuration, and mobile app distribution, making this easier for administrators as well.

4. Use internal application ratings from the app store to gain employee feedback.

A rating system can provide administrators insights into which apps are being used and which apps are liked or disliked. Understanding which apps appeal to certain work segments can provide decision-makers with guidance on which apps to invest in which can result in higher productivity and greater return on investment.

5. Canvas employees and managers to identify missing apps.

Employees and organizational leaders who are familiar with emerging and overlooked apps can help raise the flag on new apps that can be added to the enterprise app store. Employee surveys, one-on-one meetings with departmental managers, and other feedback mechanisms can be highly effective for determining specific apps that workers would like to use.

Learn More

Watch this webinar with Maribel Lopez, Founder and Principal Analyst, Lopez Research, Abhijeet Solanki, Sr. Architect, NetApp, and Stephen Skidmore, Director of Product Marketing, Apperian. The panel discusses different app store approaches, provides practical tips for implementing an enterprise app store, and discusses a case study from a Fortune 1000 company. Watch it here.

Apperian

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