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Jul 23, 2013

BYOD: A Key to Employee Satisfaction

IT and employees have not always had the best relationship -- but that may be changing in the face of the BYOD (bring your own device) movement. Multiple surveys and reports show that when employees have ownership of their devices, their satisfaction goes up -- way up. In this post, we'll look at some of the recent research and benefits of BYOD as it applies to happy employees. Work flexibility is a growing buzz phrase and trend.  According to Global Workforce Analytics, an estimated 20 to 30 million Americans work from home or away from the office at least one day a week. But it's not just about working from home -- work flexibility reaches far beyond the office location. Recent research shows that more than half of IT company employees would favor flexible work arrangement over a promotion. Additionally, more than half of IT employees surveyed by Hudson (a recruitment firm) are seeking a new position (although better pay was a cited as a factor). ZDNet recently dove into why work flexibility was so important, and provided the following stats:

  • 83% of skilled workers with "access to flexible IT policies said they were satisfied with their work, compared with 62% of their counterparts who didn't get to enjoy flexible IT conditions." (Deloitte)
  • Mobile workers who use mobile devices for both work and personal purposes put in 240 more hours per year than those who do not. (Capgemini)

Employees know what they need to be innovative and productive.  According to Daniel Burrus, founder and CEO of tech research firm Burrus Research, employees are more confident and innovative in their work with BYOD. He writes, "From the employee’s perspective, they know their job and what they need to do better than anyone in IT, so why shouldn't they decide what tools they use and how they use them?" Employees like apps for making work happen.  Burrus also writes that employees use enterprise apps that make their jobs easier and more efficient and that they embrace their chosen devices for this reason. Here's his take on why employees like their devices and freedom to work with apps: “My personal technology is better than what my employer gives me to use. By using the device I want to use, I can be more productive. And I can use amazingly powerful software tools in the form of apps that are inexpensive or free. They’re easy to install, powerful, and focused. If I don’t like one, I can easily uninstall it with the push of a button." So, if you're considering the implications of BYOD in your organization, consider employee satisfaction alongside factors such as cost reduction and data management before implementing an enterprise mobile management policy. Next Steps: Check out how Cisco is enabling employee satisfaction with enterprise mobility in the recent webcast, How Cisco Is Transforming Field Sales with Mobile App Management.  

Apperian

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