Chad McDonald is the VP of Customer Experience at Arxan. Chad brings more than 20 years experience building and managing information security programs, including more than eight years as the first chief information security officer (CISO) at Georgia College & State University. Chad is responsible for the success of Arxan customers, overseeing account management, support, professional services, information security and compliance. Prior to Arxan, Chad was executive director of the Office of the CISO at Optiv where he defined the security strategy for a $70 billion dollar merger between two technology giants. As director of professional services at Imperva Chad helped grow the services revenue by 400% during his tenure. Chad holds a bachelor’s degree in information technology from Southern Polytechnic State University, as well as multiple certifications including CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor) and PMP (Project Management Professional).