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New Customer Community Forum

Have a unique use case you think can help other users? Want to share product feedback? Check out our new Community for FAQs, troubleshooting advice, and more. 

Apperian Documentation

An online library of information for administrators and developers using Apperian App Management

Customer Support

Apperian App Management

Standard Support

Hours 8AM – 7PM EST

Contact Information
support@arxan.com or
submit a ticket via the self help portal.

Initial Response Time
6 hours or less

Emergency Support

Hours 24/7/365

+1 (617) 477-8740 x 3
+44 189 554 2647 x 3
+33 (0)1 82 88 45 47 x3

or submit a ticket via email or the self help portal
with the subject line "Urgent Apperian Support Ticket" 

Initial Response Time
1 hour or less