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2017 Executive Enterprise Mobility Report Reveals that Executives Expect Internal Mobility Programs to Drive Productivity and ROI

BOSTON – April 20, 2017 – As mobility shifts from a new initiative to a foundational capability for the enterprise, organizations are expressing new needs from their enterprise mobility programs, according to new research from Apperian, an Arxan company, provider of mobile application management (MAM®) and security solutions. The 2017 Executive Enterprise Mobility report reveals key trends, challenges and strategies for driving adoption of enterprise mobile apps. The report, conducted in conjunction with CITO Research, found that 43 percent of respondents listed improved productivity as their primary goal of enterprise mobile apps – a 20 percent jump over 2016. Additionally, 22 percent of those surveyed listed new revenue or service delivery opportunities – a 17 percent increase from last year. These findings suggest enterprises expect mobility to drive bottom-line impact, not just improve business processes or employee satisfaction. According to a September 2016 Gartner report, "the demand for mobile apps continues to grow at a very rapid pace, leaving most IT organizations questioning their ability to respond to the demand. Mature mobile enterprises, albeit a very small percentage, often have portfolios of mobile apps that number in the hundreds; enterprises should assume that this will be the norm rather than the exception going forward."1 Furthermore, market maturity means mobile apps are no longer only feasible for large corporations with expansive budgets. Businesses of all sizes and industries are looking into ways to adopt a mobile strategy. Additionally, enterprises are looking for more sophistication, with 85 percent of respondents believing a combination of apps will improve productivity across the organization and create the biggest impact on mobility programs. This is a shift from early adopter programs, which used basic apps to mobilize workforces.

Key findings

  • Apps expected to increase ROI – 22 percent of respondents reported their primary goal was new revenue or service delivery opportunities, up from just 5 percent in 2016.
  • Continued expansion of mobile apps – 80 percent of those surveyed state they plan to expand their app portfolio over the next 12 months.
  • Variety in app portfolios – 85 percent of individuals believe their organization will be most impacted by a combination of apps that improve productivity company-wide, in addition to apps that enable mobile sales and field service.
  • Security concerns remain top of mind – 57 percent of respondents are concerned about corporate data on personal and other non-managed devices. This concern is on the rise, up 13 percent from last year.
  • Addressing non-managed devices – 45 percent of those surveyed are concerned about addressing BYOD, contracted workers or other users in the extended enterprise – a 14 percent increase over 2016.
  • Identifying the most important apps for users – 33 percent of respondents find it challenging to identify the most important apps to create next, those that would deliver most value to users.
“The increasing sophistication of, and expectations for, enterprise mobility efforts is becoming clear,” said Mark Lorion, President and General Manager of Apperian. “This year’s research findings show that executives now see enterprise mobility as a key enabler in new revenue and service delivery opportunities for their organizations. Not only are mobility programs becoming more strategic, but they also are increasing in reach. Enterprise apps are now deployed to much broader communities of users, extending well beyond traditional full-time workers.” Survey Methodology and Participant Demographics This data is based on a survey of more than 100 mobility professionals across over 10 industries, examining key mobile trends and describing drivers of success while providing recommendations for expanding enterprise mobility programs. To read the complete Apperian 2017 Executive Enterprise Mobility Report, visit: 1 Gartner, Inc.: Market Guide for Rapid Mobile App Development Tools, Jason Wong, Van L. Baker, Adrian Leow, Marty Resnick, Mark Driver, 06 September 2016. Required Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Apperian Apperian provides the leading enterprise-class mobile application management (MAM®) and security platform for the delivery of critical apps to 100% of users across an organization. Apperian provides fine-grained security and dynamic policy controls at the individual app-level for deployments where mobile device management approaches are not possible or desired, such as BYOD, contract workers and other unmanaged devices. Apperian’s easy to use interface offers a private, branded consumer-like enterprise app store that greatly increases mobile app adoption and a comprehensive app management back-end for administrators to easily protect and manage their business apps and data. The company has helped IT and line of business professionals secure and deliver more than 2.5 million enterprise apps to organizations such as ACE Hardware, Amtrak, Land O’Lakes, Nationwide, PostNL and the U.S. Department of Homeland Security. Apperian, an Arxan company, is headquartered in Boston with teams throughout the U.S., Europe, and Asia. Arxan is the trusted provider of application self-protection and management solutions. Watch a 5 minute Apperian platform demo video here to learn more and follow the company on Twitter at @Apperian and LinkedIn at Apperian. Media Contact: Jim Dvorak Kulesa Faul for Apperian (415) 735-1622